A brand voice guide is not a brand voice. A voice guide describes what you want content to feel like. A brand voice is a repeatable performance — executed under deadline pressure by people who didn't invent it, in formats the guide may not have anticipated, in ways that are recognizably the same brand every time. Most organizations have the guide. Very few have the voice. This diagnostic tells you which one you have.
01Our brand voice is currently documented as —
02What our voice documentation gives writers to work from —
03How new writers or contributors are onboarded to the voice —
04How we know if published content is on-brand —
05How consistent our voice is across writers and channels —
06When our voice documentation last changed —
07Whether a new writer could produce on-brand content from our current documentation alone —